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30 days to return your order, no questions asked and money back.
Need help? Our team is available every day to assist you.
You have 30 days from delivery to return your order.
Let us know at info@petactive.shop and we'll send you the return details. Once your parcel arrives with us, your refund is processed within 14 days.
Return postage is paid by the customer, unless the item arrived damaged or we sent the wrong one — then it's on us.
Every PetActive order also includes lifetime technical support.
You have 30 days from delivery to return your order.
Let us know at info@petactive.shop and we'll send you the return details. Once your parcel arrives with us, your refund is processed within 14 days.
Return postage is paid by the customer, unless the item arrived damaged or we sent the wrong one — then it's on us.
The brush works for all cat breeds: short-haired, long-haired, and cats with little or a lot of undercoat. Think Maine Coon, Persian, British Shorthair or your everyday house cat.
It removes loose hair and dead undercoat without damaging the healthy top coat. Ideal for regular grooming.
The brush is designed for cats and dogs of every size and breed, but also works well on other furry pets such as rabbits.
Every animal sheds, only the amount differs per breed. Regularly brushing away loose hair and dirt lets the coat breathe and spreads natural skin oils more evenly. The result: a healthier coat and less hair around the house.
No. The brush has no real blades, but specially shaped, rounded teeth without sharp edges.
The teeth glide through the coat and only pick up loose hair and dirt. Healthy hair is never cut, pulled or damaged.
No. The rounded teeth glide gently over the coat and skin, without scratching or irritating.
Always brush calmly and with light pressure, especially with sensitive pets or the first few times.
No, shedding is a natural, seasonal process and can't be stopped.
The brush does make shedding season much easier: loose hair and undercoat are removed before they end up on your sofa, bed or clothes. Your home stays cleaner and your pet feels more comfortable.
No. Unlike some traditional brushes, this brush doesn't pull or break the hair. It only removes loose hair and undercoat, leaving the structure of the healthy coat intact.
Press the button and the collected hair releases in one go. Then wipe the brush with a damp cloth. Don't use cleaning products.
Every PetActive order includes lifetime technical support. Email us at info@petactive.shop and we'll help you out.
At Pet Active, your satisfaction is our top priority.
We want you to feel confident when shopping with us, which is why we offer a 30-day return guarantee.
If you’re not completely satisfied with your purchase, you can return your order within 30 days in accordance with our return policy.
Your satisfaction matters to us. Shop with confidence at Pet Active.
