A compact tracker tag that attaches to your pet's collar, so you can check its location from your smartphone. Designed for everyday wear on walks and outdoor adventures.
Location accuracy depends on the phone network and nearby compatible devices. Check the tag regularly to make sure it is securely attached.
Free UK delivery, usually 8–13 business days in total.
30 days to return unused items in original condition. Faulty or wrong item? Return shipping is on us.
Monday to Friday, 9am–5pm (UK time). We reply within 1–2 business days.
You have 30 days from delivery to return your order.
Let us know at info@petactive.shop and we'll send you the return details. Once your parcel arrives with us, your refund is processed within 14 days.
Return postage is paid by the customer, unless the item arrived damaged or we sent the wrong one — then it's on us.
Every PetActive order also includes lifetime technical support.
Orders are dispatched within 1 business day. Delivery within the UK takes 7–12 business days and is always free.
Yes. You have 30 days from delivery to return unused items in their original condition.
Email info@petactive.shop and we'll send you the return details. Once your return arrives, your refund is processed within 14 days.
Return postage is paid by the customer, unless the item arrived faulty, damaged or incorrect — then it's on us.
Check the product description and sizing information above. Not sure? Email us at info@petactive.shop and we'll help you choose.
Every PetActive order includes lifetime technical support. Email us at info@petactive.shop (Monday to Friday, 9am–5pm UK time) and we'll help you out.
At Pet Active, your satisfaction is our top priority.
We want you to feel confident when shopping with us, which is why we offer a 30-day return guarantee.
If you’re not completely satisfied with your purchase, you can return your order within 30 days in accordance with our return policy.
Your satisfaction matters to us. Shop with confidence at Pet Active.
